Terms And Conditions
Welcome to Bites of Punjab. By using our website, placing an order, or interacting with any of our services, you agree to follow the terms and conditions listed below. If you do not agree, please stop using the website.
1. Use of the Website
You may use this website for browsing our menu, placing orders, and contacting our team. You agree not to use the website for anything illegal or harmful.
2. Orders and Payments
When you place an order, you confirm that all information you provide is accurate. Prices, promotions, and menu items may change at any time without notice.
- Orders are only confirmed once payment is successfully processed.
- We reserve the right to cancel or refuse an order if necessary.
3. Delivery and Pickup
Delivery times are estimated and may vary due to distance, traffic, and order volume. We do our best to deliver on time.
- You must provide the correct address and contact details.
- Failed deliveries due to incorrect information may still be charged.
4. Food Quality and Allergies
We prepare all food with care. However, cross-contamination may still occur. Customers with allergies should check ingredient details before ordering.
We are not responsible for reactions caused by undisclosed allergies.
5. Refunds and Cancellations
Once an order is prepared or dispatched, cancellation may not be possible. Refunds are only provided for issues approved by management, such as:
- Missing items
- Incorrect items
- Food quality problems
All refund decisions are at our discretion.
6. Changes to Menu or Pricing
We may update our prices, dishes, packaging, or availability at any time without notice.
7. User Accounts and Information
If you create an account, you are responsible for keeping your login details safe. We are not responsible for unauthorized access caused by misuse of your account.
8. Intellectual Property
All content on this website, including images, text, logos, and design, belongs to Bites of Punjab and cannot be used without written permission.
9. Limitation of Liability
We are not responsible for any losses, delays, or damages caused by using our website or ordering our food, except as required by law.
10. Changes to Terms
We may update these Terms and Conditions whenever needed. The latest version will always be available on this page.
11. Contact Us
If you have any questions about these terms, you can reach us through our contact page or at our official support email.
